Effective Date: 7/24/2023
Introduction
Claudia Shanelle Lopez (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our website, services, and products.
- Information We Collect
1.1 Personal Information: We may collect personal information from you when you visit our website, sign up for an account, place an order, subscribe to our newsletter, or participate in a survey or promotion. This information may include, but is not limited to, your name, email address, postal address, phone number, and payment details.
1.2 Non-Personal Information: We also collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is collected through cookies and similar technologies and is used to enhance your experience on our website and improve our services.
- How We Use Your Information
2.1 Personalization and Improving User Experience: We use the information you provide to personalize your shopping experience, process your orders, and communicate with you about your purchases, account, and special offers.
2.2 Marketing and Promotional Communication: With your consent, we may send you marketing and promotional communications via email or other channels to inform you about our products, services, and promotions. You can opt-out of these communications at any time by following the instructions provided in the email or contacting us directly.
2.3 Order Fulfillment and Shipping: We use your personal information to process and fulfill your orders, including verifying payment details, arranging for shipping, and providing order status updates.
2.4 Customer Support: Your information helps us to respond to your inquiries, provide customer support, and address any issues you may encounter while using our products or services.
2.5 Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, and legal processes, or in response to valid governmental requests.
- How We Share Your Information
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers to assist us in operating our business and providing services to you. These service providers may include payment processors, shipping carriers, marketing partners, and IT support providers. We ensure that these third parties adhere to the same level of data protection and security standards as we do.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you through prominent notice on our website and obtain your consent, if required by applicable laws.
3.3 Legal Compliance and Protection: We may disclose your information if required by law, to protect our rights, privacy, safety, or property, and to enforce our terms of service or other agreements.
- Cookies and Similar Technologies
Our website uses cookies and similar technologies to collect non-personal information about your browsing behavior. Cookies are small data files stored on your device that help us recognize you when you revisit our website. These technologies allow us to provide you with a more personalized and efficient user experience.
- Your Choices
5.1 Opt-Out: You may opt-out of receiving marketing and promotional communications from us by following the instructions provided in our emails or contacting us directly. However, please note that you may still receive transactional or account-related communications.
5.2 Cookie Preferences: Most web browsers are set to accept cookies automatically. You can modify your browser settings to decline cookies or receive notifications when cookies are being sent. However, disabling cookies may impact certain functionalities on our website.
- Security
We take reasonable measures to protect the security and confidentiality of your personal information. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
- Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are under 13, please do not use our website or provide any personal information to us.
- Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website or through other communication methods. Please review this Privacy Policy regularly to stay informed about how we are protecting your information.
- Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at claudiacherrington97@gmail.com.
By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
